b"POINT/COUNTER POINTwith qualification that there can bethoughts. I have many times seenlarge business, or even small, some no absolute certainty, only to be laterclients over-spend for legal advice.people fear the usage of any attorney played back that I had guaranteedOverspending occurs in many ways:without a $2,000 suit and $800/hour that it would only cost X. assuming only big city, assumingfees.Indeed, those attorneys rely on Clients are eager (understand- only big firm, retaining attorneysthis paranoia to some extent to attract ably) to seize upon a stated numberwith thin actual experience in a givenwork.Its always good to ask a trusted and clothe it with a certainty and ex- area, or even failed ethics.lawyer for advice on evaluating the actitude greater than stated. As youOne sentiment that may runservices of another lawyer.Just like noted, you business guys hate gray,against economizing is the thoughtdoctors know good doctors, so too, and try to force things to black andthat nobody ever gets fi red for hiringlawyers know the good lawyers. But white. So when a client asks for anthe most expensive lawyer.So in aas you write, thats for next time. nestimate, which is a valid question, the uneasiness you see is not avoidance, but rather, at least for me, How do I present an estimate in a way in which all the qualifi cations and variabilities will be appreciated and remembered, as well as the fi gure? Shaw: You have a great point. This reminds me of my fathers quote:The European World Leader, Frustration is a result of expecta-tions. Good communication upfrontproudly serving America's nest !sets appropriate expectations and corrects for distorted memories.Reservations, Check-In, Port Automation, ePoSAnd not to let up on my rant about overpaying, but in business Ive painfully learned hundreds of times that you get what you pay for. I admit, top legal talent is resoundingly an ounce of prevention is worth a pound of cure. In business school I took an awesome course, Law and the Corporate Manager, led by a law school professor Joe Auerbach. Professor Auerbach, as a young Army major, wrote the laws busting up the giant German steel, coal, chemical and banking cartels after World War II. This gave rise to the European Coal and Steel Community, literally the forerunner of todays European Union. Professor Auerbach oversaw our struggle with dense, obtuse law cases to answer the simple query, what question was the judge was trying to answer? Fortunately, Professor Auerbach (the European UnionsWe care about your CustomersJames Madison) said our real-worldWorldwide, we serve over 33 million passengers, 5 million task was to be a good legal client. Andvehicles and over a million cargo units annually.his best lesson of that semester was fi From whale watching to fine dining and from bay crossings nding the right lawyer for you. Lets tackle that topic sometime.to ocean voyages; Carus has the answer. Bers:Well, I have never busted up German cartels, but I have somewww.carus.comJULY 2020FOGHORN 21"